1. Welcome

    Concierge Online >Welcome

    Dear Guest,

    We are delighted that you have chosen Constance Lémuria to spend your next holidays.

    To ensure that you enjoy a hassle free vacation, our dedicated Online Concierge team has listed some of our very popular activities and services.

    We invite you to submit your preferred reservations dates and time prior to your arrival.

    However, should you have any other request for services that are not listed herewith, kindly fill in the 'special request' section.

    While our intent is to reply as quickly as possible, some requests may involve additional time. In all cases, we will respond to you within 48hours.

    Thank you for using our Online Concierge Service.   


  2. Your arrival

    Concierge Online >Your arrival

    Airport Transfers

    Airport transfers can be organized as per conditions hereunder. This service will be charged directly onto guests' account.

    It is most important that guests fill in their travel dates as well as flight details for proper handling of their transfer reservation.

    Our Airport Representative will be pleased to greet and welcome our guests upon arrival and offer any assistance which is required.

    Airport fast track services

    Meet and welcome guests inside the Arrival lounge with name sign, assistance with immigration formalities through the fast track lane, baggage collection and customs.

    Provide refreshing tissue and water - Escort guests to the Domestic terminal for onward journey to Praslin.

    Upon departure, provide assistance to guests with check-in for international flights.

    • Rate per adult : € 35
    • Rate per child : € 30 (2 - 12 years)

  3. In-Suite and Villa comfort

    Concierge Online >In-Suite and Villa comfort

    Check-in - Check-out Facilities

    Normal check-in time: 2:00 pm and check-out time: noon.
    Early check-in and Late check-out are payable and available on request - subject to room availability.

    In-Suite and Villa Comfort

    For your comfort and entertainment, your room is equipped with TV/satellite channels, Internet access, telephone with voice mail and mini-bar.


    House-Keeping Services

    Please advise the best moment to service your suite:

    Evening turn down service

    For your convenience, please select any requirements from the list below :

    Mini Bar

    Your mini bar is completed with a variety of beverages (alcoholic and non alcoholic), snacks, teas and coffes.

    Service Requirements

    Flower arrangement

    Available upon request and payable. Prior notice is required.

  4. Pitch and Putt

    Concierge Online >Pitch and Putt

    Pitch and Putt

    Green fee is free of charge for resident guests.
    Club cars are compulsory and payable.


    Tee off times can be pre-booked for the first 2 days.
    For other days, booking can be done on site with 48 hours notice.


    Rental of clubs

  5. Sports & Fitness

    Concierge Online >Sports & Fitness

    Sports & Fitness

    Please indicate if you require details for the following activities:

  6. Relaxation & Wellness

    Concierge Online >Relaxation & Wellness

    Relaxation & Wellness

    Please indicate if you would like to make advance spa appointments.
    However, kindly note that appointment times are subject to reconfirmation.


    Uspa By Constance


    Therapist Preference

    Therapist Preference

  7. Babies & Kids

    Concierge Online >Babies & Kids

    Baby Friendly

    The family-friendly Constance Lémuria makes hotel experiences more enjoyable and secure for parents travelling with babies.

    These services and amenities are offered all year-round; if you let us know what your little ones need in advance, we would be more than happy to help!


    Amenities provided free of charge upon request

    Amenities on request and payable

    Baby's dining experience

    • High chair and chair booster are available
    • Special place mat and colourful cutlery
    • Special menu for baby


    The Constance Kids Club welcomes children aged from 4 to 12 years (open 09.00 - 21.00). Games room, swimming pool and playground. Indoor and outdoor activities are organised daily under the supervision of our trained staff.

    You can pre-register your child


    Babysitting (* payable)

    Please note this service is subject to additional charges. Scheduled times are subject to reconfirmation:

    Please advise your requirements

  8. Culinary Experience

    Concierge Online >Culinary Experience


    Dress Code

    Breakfast / Lunch in Restaurant or bars - Casual Smart (no bikinis, no sleeveless t-shirts for men)

    Evenings in Restaurant and bars - Elegant chic (Long trousers for gentlemen, t-shirts, sandals, slippers, and sport shoes are not allowed)

    Special Dining Experiences to celebrate special mo

  9. Guest Details

    Concierge Online >Guest Details

    Primary Guest

    Sharing Guest

    Will you be travelling with children ?



    Contact details

    Please advise us of any food allergies or food restrictions you feel we should be aware of :


    Special Occasions

    Please indicate if you will be celebrating a special occasion during your stay

    Have you previously experienced a Constance Resort?


    N° visit

    Dates of stay

    For Travel Agency and Tour Operator use only

  10. Special requests & SUBMIT

    Concierge Online >Special requests & SUBMIT

    Special Request

    Please fill in for any request of service not listed therein.

    Our team members would be most pleased to attend.


    Thank you very much for your time to complete this form.

    We wish you a very safe and enjoyable journey and look forward to welcoming you to our Island of simple elegance.

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